Please note that below information is critical to understand to eliminate issues with member synchronization over EGYM MMS API.
The legal framework we operate in requires us to separate gym data from EGYM data. In other words we keep data from the Member Management System (MMS) separate from EGYM data. This requires us to work with different profiles for a single person. Profiles allow us to keep gym data separate from EGYM data, but still connect the data points in the background into a single user account. See below the comparison of what data is owned by the gym and only processed by EGYM vs data that is explicitly owned by EGYM.
| details | Data owned by the gym | Data owned by EGYM |
|---|---|---|
| Contractual basis for EGYM | Data Processing Agreement with the gym | EGYM terms and conditions accepted by end user |
| Affected data | All member data we receive from the MMS & TA (name, email, age, gender, picture); Health checks from the Trainer App; Trainer related information (e.g. comments, tasks chains); Class Bookings | Everything we collect directly from the user, e.g. via the BMA after the user signed the terms and conditions; Includes: training plans, training results, body data and measurements, BioAge, etc. |
Taking into account the above, we distinguish 3 parts of EGYM account.
Account represents a group of profiles that belong to one and the same person. It can be thought of as the representation of the actual physical person. It can only ever contain one EGYM member profile, but several gym profiles that we manage on behalf of gyms. In the MMS API it is uniquely represented by accountId.
EGYM Member Profile is only present when the user accepts the EGYM T&C or the Wellpass T&C. It contains the profile data (Name, Surname, eMail, DoB etc.) that is entered by the user himself and shown to him on e.g. the BMA. The email of this profile will always be the same as the EGYM ID Login email.
Gym Chain Profile is present once the user is a member of a gym and personal data is transmitted to EGYM by an MMS (API), Trainer App or EGYM Machine. We store one gym chain profile for every Gym Chain ( Legal Entity) the user signed an agreement with. It means that there couldn’t and shouldn’ be more than one gym chain profile for a person and, since, gym profile is differentiated by email and membershipId (memberId in the MMS) there is a uniqueness restriction we enforce: email address should be unique within gym chain and membershipId (memberId) should be unique within gym chain.